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Using Client Survey's to Drive Expectations, Satisfaction and Growth
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Are you leaving the gold behind in your client engagements?

When: 05/21/2015
7:00 am until 9:00 am
Where: Desmond Hotel & Conference Center
1 Liberty Boulevard
Malvern, Pennsylvania  19335
United States
Presenter: Panel discussion
Contact: Maureen Waddington

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For many professional services firms, the information gleaned from clients after an engagement can be more valuable than the engagement itself.  Yet, rarely do we see firms implement client satisfaction surveys as part of their regular business operations.  Come learn from our distinguished panel why client surveys are so important, what questions to ask and how you can benefit from making them a regular part of your process.

This month's Professional Services subgroup will be hosting a panel discussion on Client Satisfaction Surveys that will explore the quantitative, qualitative and operational benefits to doing them as part of every engagement.  Panelists include:  Nick Tortorello, Jan Stefanski and Bruce Rubin.  Come learn from the experts on how this tool can help you grow your business to new heights.

This meeting will be held at the Desmond Hotel in Malvern on May 21 from 7:00-9:00am.  A hot breakfast will be served.  Seating is limited so register early!